Terms & Conditions

"Platform" refers to the TaskLyn Services website, mobile application, and all associated services operated by TaskLyn Services.

"Customer" means any individual who registers on the Platform to request tasks.

"Task Partner" means an individual registered on the Platform to fulfil tasks on behalf of Customers.

"Business Partner" means a registered business entity that fulfils tasks through the Platform.

"Task" means any errand, purchase, pickup, delivery, or service requested through the Platform.

"Service Fee" means the fee charged by TaskLyn for facilitating the task, separate from any purchase amount.

By creating an account or using the Platform, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to comply with these Terms & Conditions.

If you are using the Platform on behalf of a business entity, you represent that you have the authority to bind that entity to these terms.

TaskLyn reserves the right to update these terms at any time. Continued use of the Platform after any changes constitutes acceptance of the revised terms.

TaskLyn is a task-assistance platform that connects Customers with Task Partners and Business Partners in Chennai. TaskLyn acts as an intermediary and is not itself a party to the task fulfilment.

TaskLyn does not guarantee the availability of Task Partners at any given time. Task assignment is subject to partner availability and operational capacity.

TaskLyn reserves the right to refuse, cancel, or reassign any task at its sole discretion, including where a task is deemed unsafe, unlawful, or outside the scope of supported services.

Customers must provide accurate task details, including pickup and drop addresses, item descriptions, and any special instructions. Inaccurate information may result in task failure or additional charges.

Customers are responsible for ensuring that the tasks they request are lawful and do not involve prohibited items or activities.

Customers must be available to receive the completed task or provide a designated recipient. Failure to receive a completed task may result in additional charges or task cancellation.

Customers must not misuse the OTP verification system. Sharing OTPs with unauthorised parties or attempting to fraudulently verify task completion is strictly prohibited.

Task Partners must complete tasks diligently, honestly, and in accordance with the task instructions provided by the Customer.

Task Partners must not misrepresent purchase amounts, retain any portion of purchase funds, or engage in any fraudulent activity.

Task Partners are independent contractors and not employees of TaskLyn. TaskLyn is not responsible for the actions or omissions of Task Partners.

Task Partners must maintain the confidentiality of Customer information and must not use such information for any purpose other than task fulfilment.

Customers are required to pay the estimated total at the time of task creation. The final amount may vary based on actual purchase amounts and will be reconciled accordingly.

TaskLyn charges a Service Fee for facilitating each task. This fee is disclosed to the Customer prior to task confirmation.

All payments are processed through secure third-party payment gateways. TaskLyn does not store card or banking details.

Task Partners are paid their agreed earnings after task completion and verification. Payout timelines are subject to TaskLyn's settlement schedule.

Customers may cancel a task before a Task Partner is assigned, subject to TaskLyn's Cancellation Policy.

Once a Task Partner has been assigned and has commenced the task, cancellation may attract a cancellation fee.

Refunds, where applicable, will be processed in accordance with TaskLyn's Refund Policy. Refunds are credited to the original payment method within the timelines specified by the payment gateway.

Users must not use the Platform to request or facilitate the purchase, transport, or delivery of illegal goods, controlled substances, weapons, or any items prohibited under applicable law.

Users must not attempt to circumvent the Platform's payment system, including making off-platform payments to Task Partners.

Users must not engage in harassment, abuse, or threatening behaviour towards any other user, Task Partner, or TaskLyn staff.

Users must not create multiple accounts to circumvent suspensions, bans, or platform restrictions.

All content on the Platform, including but not limited to the TaskLyn name, logo, design, text, and software, is the intellectual property of TaskLyn Services and is protected under applicable intellectual property laws.

Users may not reproduce, distribute, modify, or create derivative works from any Platform content without prior written consent from TaskLyn.

TaskLyn's liability in connection with any task or use of the Platform is limited to the Service Fee paid for that specific task.

TaskLyn is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of the Platform or the actions of Task Partners or Business Partners.

TaskLyn does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

In the event of a dispute arising from a task, Customers and Task Partners are encouraged to first attempt resolution through TaskLyn's in-platform dispute mechanism.

If a dispute cannot be resolved through the Platform, it shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

These Terms & Conditions are governed by the laws of India.

TaskLyn reserves the right to suspend or terminate any user account at its sole discretion, including for violation of these Terms & Conditions, fraudulent activity, or conduct that is harmful to other users or the Platform.

Users may terminate their account at any time by contacting TaskLyn support. Termination does not affect any outstanding obligations or liabilities.

For any questions or concerns regarding these Terms & Conditions, please contact us at legal@tasklyn.com or write to us at TaskLyn Services, Chennai, Tamil Nadu, India.